
#start-chat-btn,#close-need-help-btn{
    cursor:pointer;
}.nh-background{background-color:#ffffff!important}.nh-background:hover{background-color:#f8fbff!important}.nh-background{color:#1f2937!important}.nh-background{border:1px solid #d7e2f0!important}#close-need-help-btn{--bs-btn-close-opacity: 1;--bs-btn-close-hover-opacity: 1;--bs-btn-close-bg:url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16' fill='%23eff6ff'%3e%3cpath d='M.293.293a1 1 0 0 1 1.414 0L8 6.586 14.293.293a1 1 0 1 1 1.414 1.414L9.414 8l6.293 6.293a1 1 0 0 1-1.414 1.414L8 9.414l-6.293 6.293a1 1 0 0 1-1.414-1.414L6.586 8 .293 1.707a1 1 0 0 1 0-1.414z'/%3e%3c/svg%3e")}#close-need-help-btn:hover{--bs-btn-close-opacity: 1;--bs-btn-close-hover-opacity: 1;--bs-btn-close-bg:url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16' fill='%23dbeafe'%3e%3cpath d='M.293.293a1 1 0 0 1 1.414 0L8 6.586 14.293.293a1 1 0 1 1 1.414 1.414L9.414 8l6.293 6.293a1 1 0 0 1-1.414 1.414L8 9.414l-6.293 6.293a1 1 0 0 1-1.414-1.414L6.586 8 .293 1.707a1 1 0 0 1 0-1.414z'/%3e%3c/svg%3e")}/* Widget body additional CSS, takes effect after save */

/* =========================
   Fonts
========================= */

@font-face {
    font-family: "YekanBakh";
    font-style: normal;
    font-weight: 400;
    src: url("https://parspack.com/fonts/yekanbakh/regular.ttf") format("truetype");
}

@font-face {
    font-family: "YekanBakh";
    font-style: normal;
    font-weight: 500;
    src: url("https://parspack.com/fonts/yekanbakh/medium.ttf") format("truetype");
}

@font-face {
    font-family: "YekanBakh";
    font-style: normal;
    font-weight: 700;
    src: url("https://parspack.com/fonts/yekanbakh/bold.ttf") format("truetype");
}

@font-face {
    font-family: "YekanBakh";
    font-style: normal;
    font-weight: 800;
    src: url("https://parspack.com/fonts/yekanbakh/fat.ttf") format("truetype");
}

@font-face {
    font-family: "YekanBakh";
    font-style: normal;
    font-weight: 900;
    src: url("https://parspack.com/fonts/yekanbakh/heavy.ttf") format("truetype");
}

/* =========================
   Variables
========================= */

:root {
    --lhc-pp-primary: #2563eb;
    --lhc-pp-primary-700: #1d4ed8;
    --lhc-pp-blue-50: #eff6ff;
    --lhc-pp-blue-100: #dbeafe;
    --lhc-pp-border: #d7e2f0;
    --lhc-pp-border-soft: #e5edf7;
    --lhc-pp-surface: #ffffff;
    --lhc-pp-surface-soft: #f8fbff;
    --lhc-pp-text: #1f2937;
    --lhc-pp-muted: #64748b;
    --lhc-pp-danger: #dc2626;

    --lhc-pp-widget-height: 480px;

    --lhc-pp-header-height: 42px;
    --lhc-pp-header-padding-x: 20px;
    --lhc-pp-header-padding-top: 10px;

    --lhc-pp-form-padding-x: 20px;
    --lhc-pp-form-padding-top: 6px;
    --lhc-pp-form-padding-bottom: 18px;

    --lhc-pp-field-height: 42px;
    --lhc-pp-field-radius: 14px;
    --lhc-pp-field-gap: 13px;

    --lhc-pp-label-size: 13.5px;
    --lhc-pp-label-line: 1.6;

    --lhc-pp-button-height: 42px;
}

/* =========================
   Base
========================= */

html,
body {
    width: 100% !important;
    min-height: 100% !important;
    height: 100% !important;
    margin: 0 !important;
    padding: 0 !important;
    font-family: "YekanBakh", Tahoma, Arial, sans-serif !important;
    background: var(--lhc-pp-surface) !important;
    color: var(--lhc-pp-text) !important;
}

body {
    direction: rtl !important;
    text-align: start !important;
    font-size: 15px !important;
    overflow-x: hidden !important;
}

body,
button,
input,
textarea,
select,
.form-control,
.form-select,
.btn,
.dropdown-menu {
    font-family: "YekanBakh", Tahoma, Arial, sans-serif !important;
}

#id-container-fluid,
#lhc-profile-body {
    width: 100% !important;
    min-height: 100% !important;
    background: var(--lhc-pp-surface) !important;
    box-sizing: border-box !important;
}

/* =========================
   Header icons - normal flow
========================= */

#widget-header-content,
#widget-header-content.header-chat,
#widget-header-content.desktop-header,
#widget-header-content.online-header {
    position: relative !important;
    z-index: 5 !important;
    width: 100% !important;
    height: var(--lhc-pp-header-height) !important;
    min-height: var(--lhc-pp-header-height) !important;
    max-height: var(--lhc-pp-header-height) !important;
    margin: 0 !important;
    padding: 0 !important;
    background: var(--lhc-pp-surface) !important;
    border: 0 !important;
    box-shadow: none !important;
    overflow: visible !important;
    box-sizing: border-box !important;
}

#widget-header-content.row {
    margin-right: 0 !important;
    margin-left: 0 !important;
}

#widget-header-content .widget-header-menu {
    width: 100% !important;
    height: var(--lhc-pp-header-height) !important;
    min-height: var(--lhc-pp-header-height) !important;
    max-height: var(--lhc-pp-header-height) !important;
    padding: var(--lhc-pp-header-padding-top) var(--lhc-pp-header-padding-x) 0 !important;
    margin: 0 !important;
    background: var(--lhc-pp-surface) !important;
    border: 0 !important;
    box-shadow: none !important;
    display: flex !important;
    align-items: flex-start !important;
    justify-content: space-between !important;
    direction: ltr !important;
    box-sizing: border-box !important;
}

#widget-header-content .header-link,
#widget-header-content .minimize-icon {
    float: none !important;
    width: 27px !important;
    height: 27px !important;
    min-width: 27px !important;
    min-height: 27px !important;
    max-width: 27px !important;
    max-height: 27px !important;
    padding: 0 !important;
    margin: 0 !important;
    border: 0 !important;
    border-radius: 8px !important;
    background: transparent !important;
    box-shadow: none !important;
    color: var(--lhc-pp-primary) !important;
    text-decoration: none !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    line-height: 1 !important;
    cursor: pointer !important;
}

#widget-header-content .header-link:hover,
#widget-header-content .minimize-icon:hover {
    background: var(--lhc-pp-blue-50) !important;
    color: var(--lhc-pp-primary-700) !important;
}

#widget-header-content .header-link .material-icons,
#widget-header-content .minimize-icon .material-icons {
    width: 20px !important;
    height: 20px !important;
    min-width: 20px !important;
    min-height: 20px !important;
    max-width: 20px !important;
    max-height: 20px !important;
    margin: 0 !important;
    padding: 0 !important;
    color: inherit !important;
    font-size: 20px !important;
    line-height: 20px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    text-align: center !important;
}

#widget-header-content .header-link:not(.minimize-icon) {
    order: 1 !important;
}

#widget-header-content .minimize-icon {
    order: 2 !important;
}

/* =========================
   Start chat form
========================= */

#id-container-fluid form {
    direction: rtl !important;
    width: 100% !important;
    max-width: 100% !important;
    min-height: calc(var(--lhc-pp-widget-height) - var(--lhc-pp-header-height)) !important;
    margin: 0 !important;
    padding: var(--lhc-pp-form-padding-top) var(--lhc-pp-form-padding-x) var(--lhc-pp-form-padding-bottom) !important;
    box-sizing: border-box !important;
    background: var(--lhc-pp-surface) !important;
    display: flex !important;
    flex-direction: column !important;
}

#id-container-fluid form .row {
    margin-right: 0 !important;
    margin-left: 0 !important;
}

#id-container-fluid form .row > * {
    padding-right: 0 !important;
    padding-left: 0 !important;
}

#id-container-fluid .row.pt-2 {
    display: flex !important;
    flex-direction: column !important;
    flex: 1 1 auto !important;
    gap: 0 !important;
    padding-top: 0 !important;
    margin: 0 !important;
}

#id-container-fluid .row.pt-2 > div:nth-child(4) {
    order: 1 !important;
    width: 100% !important;
}

#id-container-fluid .row.pt-2 > div:nth-child(1) {
    order: 2 !important;
    width: 100% !important;
}

#id-container-fluid .row.pt-2 > div:nth-child(2) {
    order: 3 !important;
    width: 100% !important;
}

#id-container-fluid .row.pt-2 > div:nth-child(3) {
    order: 4 !important;
    width: 100% !important;
}

#id-container-fluid form .form-group {
    margin: 0 0 var(--lhc-pp-field-gap) !important;
    padding: 0 !important;
}

#id-container-fluid form label.control-label {
    display: block !important;
    margin: 0 0 5px !important;
    padding: 0 !important;
    color: var(--lhc-pp-text) !important;
    font-size: var(--lhc-pp-label-size) !important;
    font-weight: 700 !important;
    line-height: var(--lhc-pp-label-line) !important;
    text-align: right !important;
}

#id-container-fluid form input.form-control,
#id-container-fluid form select.form-select,
#id-department-field {
    width: 100% !important;
    height: var(--lhc-pp-field-height) !important;
    min-height: var(--lhc-pp-field-height) !important;
    padding: 8px 12px !important;
    border: 1px solid var(--lhc-pp-border) !important;
    border-radius: var(--lhc-pp-field-radius) !important;
    background-color: #ffffff !important;
    color: var(--lhc-pp-text) !important;
    font-size: 13px !important;
    font-weight: 400 !important;
    line-height: 1.6 !important;
    text-align: right !important;
    outline: none !important;
    box-shadow: 0 1px 2px rgba(15, 23, 42, .04) !important;
    box-sizing: border-box !important;
    transition: border-color .18s ease, box-shadow .18s ease, background-color .18s ease !important;
}

#id-container-fluid form select.form-select,
#id-department-field {
    cursor: pointer !important;
    background-image: none !important;
    background-repeat: no-repeat !important;
    background-position: unset !important;
    background-size: unset !important;
    appearance: auto !important;
    -webkit-appearance: menulist !important;
    -moz-appearance: menulist !important;
}

#id-container-fluid form input.form-control:focus,
#id-container-fluid form select.form-select:focus,
#id-department-field:focus {
    border-color: var(--lhc-pp-primary) !important;
    box-shadow: 0 0 0 3px rgba(37, 99, 235, .12) !important;
    background-color: #ffffff !important;
}

#id-container-fluid form input::placeholder {
    color: #94a3b8 !important;
    opacity: 1 !important;
}

#id-container-fluid form > .row:not(.pt-2) {
    margin: auto 0 0 !important;
    padding: 0 !important;
    width: 100% !important;
}

#id-container-fluid form > .row:not(.pt-2) > .col-12 {
    padding: 0 !important;
    margin: 0 !important;
    width: 100% !important;
}

#id-container-fluid form button[type="submit"],
button.btn.btn-secondary.btn-sm {
    width: 100% !important;
    min-width: 116px !important;
    height: var(--lhc-pp-button-height) !important;
    min-height: var(--lhc-pp-button-height) !important;
    padding: 0 18px !important;
    border: 0 !important;
    border-radius: 13px !important;
    background: linear-gradient(135deg, var(--lhc-pp-primary) 0%, var(--lhc-pp-primary-700) 100%) !important;
    color: #ffffff !important;
    font-size: 13.5px !important;
    font-weight: 600 !important;
    line-height: var(--lhc-pp-button-height) !important;
    text-align: center !important;
    box-shadow: 0 12px 26px rgba(37, 99, 235, .24) !important;
    cursor: pointer !important;
    transition: transform .18s ease, box-shadow .18s ease, background-color .18s ease !important;
}

#id-container-fluid form button[type="submit"]:hover,
button.btn.btn-secondary.btn-sm:hover {
    transform: translateY(-1px) !important;
    box-shadow: 0 16px 30px rgba(37, 99, 235, .30) !important;
}

#id-container-fluid form button[type="submit"]:active,
button.btn.btn-secondary.btn-sm:active {
    transform: translateY(0) !important;
}

/* =========================
   Chat body after start
========================= */

#chat-status-container,
#lhc-profile-body #chat-status-container {
    background: linear-gradient(180deg, #ffffff 0%, var(--lhc-pp-surface-soft) 100%) !important;
    border-bottom: 1px solid var(--lhc-pp-border) !important;
    color: var(--lhc-pp-text) !important;
    padding: 16px !important;
    font-size: 14px !important;
    line-height: 1.8 !important;
}

.operator-info,
.status-text {
    font-size: 14px !important;
    line-height: 1.8 !important;
}

#chat-status-container .icon-assistant,
#chat-status-container .operator-info img,
#chat-status-container .material-icons.chat-operators,
.message-row .usr-tit .material-icons.chat-operators,
.message-row .vis-tit .material-icons.chat-operators,
.message-row .op-tit .material-icons.chat-operators,
.profile-msg-pic,
.icon-assistant {
    display: none !important;
}

#messagesBlock {
    background: linear-gradient(180deg, #ffffff 0%, #f8fbff 100%) !important;
}

#messages-scroll,
.bottom-message {
    padding: 16px 12px !important;
}

.message-row {
    margin-block: 10px !important;
}

.message-row .msg-body,
.msg-to-store .msg-body {
    display: inline-block !important;
    max-width: 82% !important;
    padding: 10px 13px !important;
    border-radius: 18px !important;
    font-size: 14.5px !important;
    line-height: 1.9 !important;
    text-align: right !important;
    direction: rtl !important;
    box-shadow: 0 6px 18px rgba(15, 23, 42, 0.06) !important;
    word-break: break-word !important;
}

.message-row.response,
.bottom-message div.message-row.response,
#messages-scroll div.message-row.response {
    text-align: right !important;
    direction: rtl !important;
}

.message-row.response .msg-body,
.msg-to-store .msg-body {
    background: linear-gradient(135deg, var(--lhc-pp-primary) 0%, var(--lhc-pp-primary-700) 100%) !important;
    color: #ffffff !important;
    border: 1px solid rgba(255, 255, 255, 0.18) !important;
    border-end-end-radius: 8px !important;
}

.message-row.message-admin,
.bottom-message div.message-row.message-admin,
#messages-scroll div.message-row.message-admin {
    text-align: left !important;
    direction: rtl !important;
}

.message-row.message-admin .msg-body,
.message-admin .msg-body {
    background: #ffffff !important;
    color: var(--lhc-pp-text) !important;
    border: 1px solid var(--lhc-pp-border-soft) !important;
    border-start-start-radius: 8px !important;
}

.usr-tit,
.vis-tit,
.op-tit,
.user-nick-title,
.operator-nick-title {
    color: var(--lhc-pp-muted) !important;
    font-size: 12px !important;
    line-height: 1.55 !important;
    font-style: normal !important;
    font-weight: 500 !important;
}

.msg-date {
    color: var(--lhc-pp-muted) !important;
    font-size: 11.5px !important;
    line-height: 1.4 !important;
    font-weight: 500 !important;
}

/* =========================
   Department selector message
========================= */

/* Wrap the department selector message as a clear step */
.meta-message:has(select.meta-auto-hide) {
    position: relative !important;
    width: 100% !important;
    max-width: 100% !important;
    margin: 10px 0 0 !important;
    padding: 12px !important;
    border: 1px solid #dbeafe !important;
    border-radius: 16px !important;
    background: linear-gradient(180deg, #f8fbff 0%, #ffffff 100%) !important;
    box-shadow: 0 8px 24px rgba(37, 99, 235, 0.08) !important;
    box-sizing: border-box !important;
    direction: rtl !important;
    text-align: right !important;
}

/* Add visible helper text above the select */
.meta-message:has(select.meta-auto-hide)::before {
    content: "لطفاً دپارتمان موردنظر خود را انتخاب کنید";
    display: block !important;
    margin: 0 0 8px !important;
    padding: 8px 10px !important;
    border-radius: 12px !important;
    border-right: 4px solid var(--lhc-pp-primary) !important;
    background: var(--lhc-pp-blue-50) !important;
    color: #0f172a !important;
    font-size: 12px !important;
    font-weight: 800 !important;
    line-height: 1.8 !important;
    text-align: right !important;
    box-sizing: border-box !important;
}

/* Department select itself */
.meta-message select.meta-auto-hide,
select.form-control.meta-auto-hide,
select.form-control-sm.meta-auto-hide {
    width: 100% !important;
    min-height: 44px !important;
    height: 44px !important;
    margin: 0 !important;

    padding: 0 38px 0 14px !important;
    border: 2px solid #bfdbfe !important;
    border-radius: 14px !important;

    background-color: #ffffff !important;
    background-image:
        linear-gradient(45deg, transparent 50%, var(--lhc-pp-primary) 50%),
        linear-gradient(135deg, var(--lhc-pp-primary) 50%, transparent 50%),
        linear-gradient(180deg, #f8fbff, #ffffff) !important;
    background-position:
        right 16px center,
        right 10px center,
        0 0 !important;
    background-size:
        7px 7px,
        7px 7px,
        100% 100% !important;
    background-repeat: no-repeat !important;

    color: #1e3a8a !important;
    font-size: 13px !important;
    font-weight: 800 !important;
    line-height: 44px !important;
    text-align: right !important;
    direction: rtl !important;

    box-shadow: 0 6px 18px rgba(37, 99, 235, 0.10) !important;
    cursor: pointer !important;

    appearance: none !important;
    -webkit-appearance: none !important;
    -moz-appearance: none !important;

    transition:
        border-color 0.18s ease,
        box-shadow 0.18s ease,
        transform 0.18s ease !important;
}

/* Hover */
.meta-message select.meta-auto-hide:hover,
select.form-control.meta-auto-hide:hover,
select.form-control-sm.meta-auto-hide:hover {
    border-color: var(--lhc-pp-primary) !important;
    box-shadow: 0 10px 24px rgba(37, 99, 235, 0.16) !important;
    transform: translateY(-1px) !important;
}

/* Focus */
.meta-message select.meta-auto-hide:focus,
select.form-control.meta-auto-hide:focus,
select.form-control-sm.meta-auto-hide:focus {
    outline: none !important;
    border-color: var(--lhc-pp-primary-700) !important;
    box-shadow:
        0 0 0 4px rgba(37, 99, 235, 0.16),
        0 10px 24px rgba(37, 99, 235, 0.14) !important;
}

/* Dropdown options */
.meta-message select.meta-auto-hide option,
select.form-control.meta-auto-hide option,
select.form-control-sm.meta-auto-hide option {
    color: #0f172a !important;
    background: #ffffff !important;
    font-weight: 600 !important;
}

/* Remove default LHC weak spacing around this selector */
.meta-message:has(select.meta-auto-hide) select {
    display: block !important;
}

/* Mobile tuning */
@media (max-width: 560px) {
    .meta-message:has(select.meta-auto-hide) {
        padding: 10px !important;
        border-radius: 14px !important;
    }

    .meta-message:has(select.meta-auto-hide)::before {
        font-size: 11.5px !important;
        padding: 7px 9px !important;
    }

    .meta-message select.meta-auto-hide,
    select.form-control.meta-auto-hide,
    select.form-control-sm.meta-auto-hide {
        min-height: 42px !important;
        height: 42px !important;
        font-size: 12.5px !important;
        line-height: 42px !important;
    }
}

/* =========================
   ParsPack FAQ accordion
========================= */

.message-admin .meta-message[class*="meta-message-html"],
.message-row.message-admin .meta-message[class*="meta-message-html"] {
    width: 100% !important;
    max-width: 100% !important;
    margin: 6px 0 0 !important;
    padding: 0 !important;
    direction: rtl !important;
    text-align: right !important;
    box-sizing: border-box !important;
}

.pp-faq {
    width: 100% !important;
    max-width: 100% !important;
    direction: rtl !important;
    text-align: right !important;
    font-family: "YekanBakh", Tahoma, Arial, sans-serif !important;
    line-height: 1.9 !important;
    color: #334155 !important;
    box-sizing: border-box !important;
}

.pp-faq__title {
    margin: 0 0 12px !important;
    padding: 0 !important;
    font-size: 15px !important;
    font-weight: 800 !important;
    line-height: 1.8 !important;
    color: #1f2937 !important;
}

.pp-faq__item {
    border: 1px solid var(--lhc-pp-border) !important;
    border-radius: 14px !important;
    padding: 0 !important;
    margin: 0 0 9px !important;
    background: #ffffff !important;
    overflow: hidden !important;
    box-shadow: 0 5px 16px rgba(15, 23, 42, 0.045) !important;
    box-sizing: border-box !important;
}

.pp-faq__item[open] {
    border-color: #bfdbfe !important;
    background: #f8fbff !important;
    box-shadow: 0 8px 20px rgba(37, 99, 235, 0.08) !important;
}

.pp-faq__question {
    cursor: pointer !important;
    list-style: none !important;
    padding: 10px 12px !important;
    font-size: 13px !important;
    font-weight: 800 !important;
    line-height: 1.9 !important;
    color: #1f2937 !important;
    position: relative !important;
    display: flex !important;
    align-items: flex-start !important;
    gap: 8px !important;
    user-select: none !important;
}

.pp-faq__question::-webkit-details-marker {
    display: none !important;
}

.pp-faq__question::marker {
    content: "" !important;
}

.pp-faq__question::before {
    content: "+" !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex: 0 0 20px !important;
    width: 20px !important;
    min-width: 20px !important;
    height: 20px !important;
    margin: 3px 0 0 0 !important;
    border-radius: 999px !important;
    background: var(--lhc-pp-blue-50) !important;
    color: var(--lhc-pp-primary) !important;
    font-size: 15px !important;
    font-weight: 900 !important;
    line-height: 20px !important;
    text-align: center !important;
}

.pp-faq__item[open] > .pp-faq__question::before {
    content: "−" !important;
    background: var(--lhc-pp-primary) !important;
    color: #ffffff !important;
}

.pp-faq__answer {
    padding: 0 12px 12px !important;
    color: #334155 !important;
    font-size: 13px !important;
    font-weight: 400 !important;
    line-height: 1.95 !important;
    box-sizing: border-box !important;
}

.pp-faq__answer p {
    margin: 0 0 8px !important;
}

.pp-faq__answer p:last-child {
    margin-bottom: 0 !important;
}

.pp-faq__answer b,
.pp-faq__answer strong {
    color: #1f2937 !important;
    font-weight: 800 !important;
}

.pp-faq__answer a {
    color: var(--lhc-pp-primary-700) !important;
    font-weight: 800 !important;
    text-decoration: none !important;
}

.pp-faq__answer a:hover {
    text-decoration: underline !important;
}

/* =========================
   Quick replies / Bot buttons
========================= */

.meta-message .quick-replies,
.quick-replies {
    direction: rtl !important;
    text-align: right !important;
    display: flex !important;
    flex-wrap: wrap !important;
    align-items: center !important;
    justify-content: flex-start !important;
    gap: 7px !important;
    margin: 10px 0 0 !important;
    padding: 0 !important;
}

.quick-replies.list-inline {
    margin-right: 0 !important;
    margin-left: 0 !important;
}

.quick-replies .list-inline-item {
    display: inline-flex !important;
    margin: 0 !important;
    padding: 0 !important;
}

.quick-replies .btn-bot,
.quick-replies button.btn-bot,
.meta-message .quick-replies .btn-bot,
button.btn.btn-sm.btn-outline-primary.btn-bot {
    min-height: 34px !important;
    max-width: 100% !important;
    padding: 7px 12px !important;
    border: 1px solid #bfdbfe !important;
    border-radius: 999px !important;
    background: linear-gradient(180deg, #ffffff 0%, #eff6ff 100%) !important;
    color: var(--lhc-pp-primary-700) !important;
    font-size: 12.5px !important;
    font-weight: 700 !important;
    line-height: 1.65 !important;
    text-align: center !important;
    white-space: normal !important;
    box-shadow: 0 6px 14px rgba(37, 99, 235, 0.08) !important;
    cursor: pointer !important;
    transition: transform .16s ease, box-shadow .16s ease, border-color .16s ease, background .16s ease !important;
}

.quick-replies .btn-bot:hover,
.quick-replies button.btn-bot:hover,
.meta-message .quick-replies .btn-bot:hover,
button.btn.btn-sm.btn-outline-primary.btn-bot:hover {
    transform: translateY(-1px) !important;
    border-color: var(--lhc-pp-primary) !important;
    background: linear-gradient(135deg, var(--lhc-pp-primary) 0%, var(--lhc-pp-primary-700) 100%) !important;
    color: #ffffff !important;
    box-shadow: 0 10px 22px rgba(37, 99, 235, 0.20) !important;
}

.quick-replies .btn-bot:active,
.quick-replies button.btn-bot:active,
.meta-message .quick-replies .btn-bot:active,
button.btn.btn-sm.btn-outline-primary.btn-bot:active {
    transform: translateY(0) !important;
    box-shadow: 0 5px 12px rgba(37, 99, 235, 0.14) !important;
}

/* Last important action button */
.quick-replies .list-inline-item:last-child .btn-bot {
    border-color: var(--lhc-pp-primary) !important;
    background: linear-gradient(135deg, var(--lhc-pp-primary) 0%, var(--lhc-pp-primary-700) 100%) !important;
    color: #ffffff !important;
    box-shadow: 0 10px 22px rgba(37, 99, 235, 0.18) !important;
}

.quick-replies .list-inline-item:last-child .btn-bot:hover {
    transform: translateY(-1px) !important;
    box-shadow: 0 13px 26px rgba(37, 99, 235, 0.26) !important;
}

/* =========================
   Message input
========================= */

.message-send-area {
    margin: 10px 12px 12px !important;
    padding: 6px !important;
    border: 1px solid var(--lhc-pp-border) !important;
    border-top: 1px solid var(--lhc-pp-border) !important;
    border-radius: 18px !important;
    background: #ffffff !important;
    box-shadow: 0 10px 26px rgba(15, 23, 42, 0.08) !important;
    overflow: visible !important;
}

.message-send-area textarea,
.message-send-area .form-control,
#CSChatMessage {
    min-height: 42px !important;
    padding: 9px 10px !important;
    border: 0 !important;
    border-radius: 14px !important;
    background: transparent !important;
    color: var(--lhc-pp-text) !important;
    text-align: right !important;
    direction: rtl !important;
    font-size: 14px !important;
    line-height: 1.85 !important;
    box-shadow: none !important;
}

.message-send-area textarea::placeholder,
#CSChatMessage::placeholder {
    color: #94a3b8 !important;
}

#chat-dropdown-options-wrapper,
#send-button-wrapper {
    align-items: center !important;
    justify-content: center !important;
}

#chat-dropdown-options,
#ChatSendButtonContainer {
    width: 40px !important;
    height: 40px !important;
    min-width: 40px !important;
    min-height: 40px !important;
    padding: 0 !important;
    margin: 0 !important;
    border-radius: 14px !important;
    background: var(--lhc-pp-blue-50) !important;
    color: var(--lhc-pp-primary) !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    place-items: center !important;
    transition: background-color 0.2s ease, transform 0.2s ease !important;
}

#chat-dropdown-options:hover,
#ChatSendButtonContainer:hover {
    background: var(--lhc-pp-blue-100) !important;
    transform: translateY(-1px) !important;
}

#ChatSendButtonContainer a,
#ChatSendButtonContainer button {
    width: 100% !important;
    height: 100% !important;
    min-width: 100% !important;
    min-height: 100% !important;
    padding: 0 !important;
    margin: 0 !important;
    color: var(--lhc-pp-primary) !important;
    text-decoration: none !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    text-align: center !important;
}

#ChatSendButtonContainer .send-icon,
#ChatSendButtonContainer .record-icon,
#ChatSendButtonContainer .in-progress-icon,
#ChatSendButtonContainer .material-icons,
#chat-dropdown-options.material-icons,
#chat-dropdown-options {
    width: 100% !important;
    height: 100% !important;
    margin: 0 !important;
    padding: 0 !important;
    color: var(--lhc-pp-primary) !important;
    font-size: 24px !important;
    line-height: 1 !important;
    text-align: center !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
}

.lhc-dropdown-menu {
    border: 1px solid var(--lhc-pp-border) !important;
    border-radius: 16px !important;
    box-shadow: 0 18px 42px rgba(15, 23, 42, 0.14) !important;
    padding: 8px !important;
}

.custom-html-container {
    margin: 12px !important;
    padding: 12px !important;
    border: 1px solid var(--lhc-pp-border) !important;
    border-radius: 18px !important;
    background: #ffffff !important;
}

#chat-dropdown-options-wrapper {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    overflow: hidden !important;
    opacity: 0 !important;
    pointer-events: none !important;
}

#start-chat-btn > div > div:nth-child(1) {
    display: none;
}

/* =========================
   Responsive
========================= */

@media (max-width: 560px) {
    :root {
        --lhc-pp-widget-height: 480px;
        --lhc-pp-header-height: 42px;
        --lhc-pp-header-padding-x: 20px;
        --lhc-pp-header-padding-top: 10px;
        --lhc-pp-form-padding-x: 20px;
        --lhc-pp-form-padding-top: 6px;
        --lhc-pp-form-padding-bottom: 18px;
        --lhc-pp-field-height: 42px;
        --lhc-pp-field-gap: 13px;
        --lhc-pp-label-size: 13.5px;
        --lhc-pp-button-height: 42px;
    }

    #widget-header-content .header-link,
    #widget-header-content .minimize-icon {
        width: 27px !important;
        height: 27px !important;
        min-width: 27px !important;
        min-height: 27px !important;
        max-width: 27px !important;
        max-height: 27px !important;
    }

    #widget-header-content .header-link .material-icons,
    #widget-header-content .minimize-icon .material-icons {
        width: 20px !important;
        height: 20px !important;
        min-width: 20px !important;
        min-height: 20px !important;
        max-width: 20px !important;
        max-height: 20px !important;
        font-size: 20px !important;
        line-height: 20px !important;
    }

    #id-container-fluid form input.form-control,
    #id-container-fluid form select.form-select,
    #id-department-field {
        height: var(--lhc-pp-field-height) !important;
        min-height: var(--lhc-pp-field-height) !important;
        border-radius: 13px !important;
        font-size: 13px !important;
    }

    #id-container-fluid form button[type="submit"] {
        width: 100% !important;
        height: var(--lhc-pp-button-height) !important;
        line-height: var(--lhc-pp-button-height) !important;
    }

    body {
        font-size: 14.5px !important;
    }

    #messages-scroll,
    .bottom-message {
        padding: 14px 10px !important;
    }

    .message-row .msg-body,
    .msg-to-store .msg-body {
        max-width: 88% !important;
        font-size: 14px !important;
    }

    .message-send-area {
        margin: 8px 10px 10px !important;
        border-radius: 16px !important;
    }

    #CSChatMessage {
        font-size: 14px !important;
    }

    .pp-faq__title {
        font-size: 14.5px !important;
    }

    .pp-faq__question {
        font-size: 12.8px !important;
        padding: 9px 10px !important;
    }

    .pp-faq__answer {
        font-size: 12.8px !important;
        padding: 0 10px 10px !important;
    }

    .quick-replies .btn-bot,
    .quick-replies button.btn-bot,
    .meta-message .quick-replies .btn-bot,
    button.btn.btn-sm.btn-outline-primary.btn-bot {
        min-height: 32px !important;
        padding: 6px 10px !important;
        font-size: 12px !important;
    }
}